What our customers say

The proof of the PDP management system is in results. Here's what our customers tell us about how we help organizations of all kinds solve key business issues.

Smooth operations

"To me, the greatest use is in providing a vehicle for understanding people. With this understanding has come a better functioning department."
— Director, Knoxville News Sentinel Co., Knoxville, Tennessee

Management styles

"All project managers have mentors/partners, and by utilizing the profiles, we can best partner to complement strengths and weaknesses. We have had extremely low turnover (less than 3% to date) and given people opportunities to succeed."
— Division Manager, Startek, Greeley, Colorado

"PDP will help managers fully understand their employees. Are they happy, are they satisfied, are they feeling stress? This helps reduce turnover and enables managers to uncover previously hidden emotions which may be affecting performance."
— Vice President Sales, Broadwing Communications, Cincinnati, Ohio

Employee selection

"After 11 years, I am still extremely pleased with PDP's performance. I never hire a new employee without first analyzing his PDP and discussing it. I feel this goes a long way towards establishing a good employer/ employee relationship."
— President, General Communications, Inc., Denver, Colorado

"It is critical to get the best fit you can from the get go…[so] we can concentrate on training and assimilation into our culture. The result is quicker and higher performance, better velocity getting to a desired standard. This actually decreases training costs and ultimately turnover. In any labor market this is found money. In the current and maybe forever tight labor market, it is potentially big bucks."
— General Manager, Hotel del Cornado, San Diego, California

Employee retention

"Over the last 18 months, the turnover rate in our department has declined from greater than 75% to less than 8%. This significant decline is due in great part to the use of PDP."
— Vice President, Underwriting, The Copic (Insurance) Companies, Englewood, Colorado

"Surveys and read backs incorporated into a performance appraisal process serve as communication and relationship building tools. This not only aids those [managers] with good interpersonal relationship skills but really assists those that are inexperienced, assisting them in breaking the traditional barriers to relationship building. I think properly deployed it serves notice that we care about people, not just the job that we ask them to do or the standards we expect them to meet. ROI is simple - higher performance and productivity and lower turnover. Bingo!"
— General Manager, Hotel del Cornado, San Diego, California

"From the early days of district manager turnover at 125% annually being reduced to a low of about 15%, the bottom line value of PDP and the deserving credit to you and this instrument can't be denied."
— Circulation Training Manager, Rocky Mountain News, Denver, Colorado

Productivity

"PDP helps us better match the person to the task by identifying and utilizing their inherent talents. We have found that our associates who are naturally inclined to their jobs usually enjoy their work more, are more productive and have greater longevity. It's a great management tool."
— Chairman of the Board, Vista Host, Inc., Houston,Texas

Effective expansion

"When we initially met I explained that Balboa Capital was on an accelerated growth curve (ranked the 67th fastest growing company in the country by Inc. Magazine). The PDP system allows Balboa to sustain its growth by providing the proper data that allows us to manage expansion more effectively."
— Co-owner, Balboa Capital, Irvine, California

Teamwork

"For me, the PDP system was extremely helpful in clearly showing what truly motivates my individual team members. The bottom line is we understand each other much better and this provides for a team atmosphere with less conflict and better teamwork."
— President, Bell Brand Ranches, Inc., Denver, Colorado

Enabling innovation

"As an innovator in Team Directed Management, the PDP system affords me myriad possibilities. I would like to thank you for introducing this outstanding technology."
— Organizational Effectiveness Manager, Kimberly Clark, Hattiesburg, Mississippi

Bottom line results

"The overall benefits have resulted in financial savings I estimate in the hundreds of thousands of dollars."
— General Manager, Millennium Hotel, Anchorage, Alaska