Assistance Request

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Assistance Request

Technical assistance request

Please complete the following form to submit and register your technical assistance request. Your PDP representative will follow up according to the terms of your technical support contract.

Company name	*
Contact name	*
Position	*
Phone	*
E-mail	*
	* Required field
Name of PDP representative
Make of computer
Model
Operating system
Processor
Memory
Available memory
Hard drive total space
Available hard drive space
If you have a printing problem, what make and model printer are you using?
PDPNet version: workstation or server

Problem description (the more detail the more helpful)
Error message:
What other applications were running?

What changes or upgrades have been made to the computer (program installed, settings/password changed, etc.) in the last 30 days?

Did you reboot and try again?	Yes No